Legionella risk assessment · Thailand

Sampling shows what was in the water that day. A risk assessment shows why.

UK-standard risk assessment and water safety plans, adapted for tropical water systems. For hotels, hospitals and commercial buildings, from Bangkok.

Reports within five working days of the survey.

Hotel water system schematic with five control pointsMunicipal supply, tanker water and a borehole fill an underground tank. A booster pump lifts cold water (CWS) to a roof tank. The roof tank outlet feeds the cold down-feed to guest rooms on floors 12, 6 and 1, and the hot water store, which is heated by a heat pump. Hot water flow (HWS) rises to each floor and returns (HWR) from the top of the riser to the store. A chiller rejects heat through a cooling tower on the roof by condenser water (CDW). Control points: CP-01 underground tank, free chlorine at least 0.2 mg/L, checked daily. CP-02 roof tank outlet, free chlorine at least 0.2 mg/L, checked daily. CP-03 hot water store, above 60 °C generated. CP-04 furthest room on floor 12, above 50 °C at every outlet and free chlorine 0.2 to 0.5 mg/L at room taps. CP-05 cooling tower, weekly visual check, cleaned monthly, a full clean and disinfection at least twice a year, and free chlorine at least 1 mg/L in the basin where chlorine is used. Targets: Thai Department of Health (BEH) guideline, c. 2007.ASSESSMENT BOUNDARYCWSCWSCWSHWSHWRCDWCDWMunicipal supplyTanker waterBoreholeUnderground tankRoof tankHot water storeChillerRooms, floor 12Rooms, floor 6Rooms, floor 1Cooling towerบ่อพักน้ำถังเก็บน้ำบนหลังคาถังเก็บน้ำร้อนหอผึ่งเย็นheat pumpGround levelTargets: Thai Department of Health (BEH) guideline, c. 2007CP-01 · UNDERGROUND TANKFree chlorine ≥0.2 mg/L,checked dailyCP-02 · ROOF TANK OUTLETFree chlorine ≥0.2 mg/L,checked dailyCP-03 · HOT WATER STORE>60 °C generatedCP-05 · COOLING TOWERWeekly visual check, cleaned monthlyFull clean and disinfectionat least twice a yearFree chlorine ≥1 mg/L in the basinwhere chlorine is usedCP-04 · FURTHEST ROOM>50 °C at every outletFree chlorine 0.2–0.5 mg/Lat room taps12345CWSHWSHWRCDWcold waterhot flowhot returncondenser waterAssessment boundaryControl point
Hotel water system schematic with five control pointsMunicipal supply, tanker water and a borehole fill an underground tank. A booster pump lifts cold water (CWS) to a roof tank. The roof tank outlet feeds the cold down-feed to guest rooms on floors 12, 6 and 1, and the hot water store, which is heated by a heat pump. Hot water flow (HWS) rises to each floor and returns (HWR) from the top of the riser to the store. A chiller rejects heat through a cooling tower on the roof by condenser water (CDW). Control points: CP-01 underground tank, free chlorine at least 0.2 mg/L, checked daily. CP-02 roof tank outlet, free chlorine at least 0.2 mg/L, checked daily. CP-03 hot water store, above 60 °C generated. CP-04 furthest room on floor 12, above 50 °C at every outlet and free chlorine 0.2 to 0.5 mg/L at room taps. CP-05 cooling tower, weekly visual check, cleaned monthly, a full clean and disinfection at least twice a year, and free chlorine at least 1 mg/L in the basin where chlorine is used. Targets: Thai Department of Health (BEH) guideline, c. 2007.ASSESSMENT BOUNDARYCDWCWSHWRHWSCWSCWSCooling towerหอผึ่งเย็นChillerRoof tankFloor 12Floor 6Floor 1Hot water storeUnderground tankMunicipalTankerBoreholeถังเก็บน้ำบนหลังคาถังเก็บน้ำร้อนบ่อพักน้ำheat pumpGround levelCP-01CP-02CP-03CP-04CP-0512345
  1. CP-01 · Underground tankFree chlorine ≥0.2 mg/L, checked daily
  2. CP-02 · Roof tank outletFree chlorine ≥0.2 mg/L, checked daily
  3. CP-03 · Hot water store>60 °C generated
  4. CP-04 · Furthest room>50 °C at every outlet; free chlorine 0.2–⁠0.5 mg/L at room taps
  5. CP-05 · Cooling towerWeekly visual check, cleaned monthly, full clean and disinfection at least twice a year; free chlorine ≥1 mg/L in the basin where chlorine is used
  • CWSCold water service
  • HWSHot water flow
  • HWRHot water return
  • CDWCondenser water
  • Assessment boundary

Targets: Thai Department of Health (BEH) guideline, c. 2007.

Fig. 1 · A typical hotel water system and its five control points.

The other half

Testing is not control

Most buildings in Thailand manage Legionella the same way: a contractor takes samples twice a year, the engineer drops chlorine tablets in the tank, and a certificate goes on the wall.

Every one of those things is useful. None of them tells you where the bacteria will grow next, or proves to an auditor that you are in control.

What most properties have

  • A lab sample every six months, usually taken by the maintenance contractor
  • Chlorine tablets in the tank, dosed by habit rather than measurement
  • A cooling tower chemical contract that covers scale and corrosion
  • Showerheads cleaned when someone remembers
  • No written plan, no named person, no records an auditor can read

What an assessment adds

  • A survey and schematic of every water system, from the borehole to the furthest shower
  • Risk scored system by system, with the actions ranked by what matters most
  • A written scheme: who checks what, how often, and what counts as a fail
  • Chlorine and temperature logs of the kind Department of Disease Control investigators and tour-operator auditors ask to see
  • Sampling that is independent of the contractor who treats the water

We complement the 3C Clean Hotel and GREEN Health Hotel programmes and your contractor's sampling. We do not replace them.

  • 229 cases of Legionnaires' disease were linked to stays in Thailand between 2013 and September 2024. 97% were foreign visitors; the UK was the largest source.

    Source: Division of Epidemiology, 2025

  • 28% of the 50 hotels the Department of Health sampled in 2025 had Legionella in their water. Six months and a training round later, a third of those were still positive.

    Source: Department of Health, 2026

  • 44 accommodation visits in Thailand were triggered by the European surveillance network in 2023, joint second among all non-EU destinations. Each one starts with a sick guest and a phone call to the hotel.

    Source: ECDC, 2023

Legionella risk assessment

Time on site depends on the size of the property. Every water system surveyed and drawn, temperatures and chlorine measured at the points that matter, each risk scored, and a report that says exactly what to fix first. Carried out to the BS 8580-1 and HSG274 method used in the UK, mapped to the checks your auditors make.

  • System schematics
  • Scored risk register
  • Prioritised action plan
  • Written scheme of control
  • Report in English, Thai summary on request
What an assessment includes
Roof tank detail with control point CP-02Elevation of a stainless vertical roof tank on a steel stand, with an access hatch and a vented cowl on top. Cold water (CWS) rises from the riser on the left and enters the top through a float valve. A chlorine dosing pump, covered from the sun, doses the inlet. The outlet leaves the base on the right through an isolation valve to the cold down-feed. An overflow with an insect screen and a drain valve discharge to the roof. Control point CP-02 at the roof tank outlet: free chlorine at least 0.2 mg/L, checked daily.CWSCWSRoof tankถังเก็บน้ำบนหลังคาOverflowCold down-feedDosing point,covered from sun2CP-02 · ROOF TANK OUTLETFree chlorine ≥0.2 mg/L,checked daily
Fig. 2 · Roof tank outlet, control point CP-02.

Water safety plans and monitoring

The plan that keeps the assessment alive: control limits, daily and weekly checks, logbooks your engineers will actually fill in, training for the responsible person, and review visits. Includes the procedure for closing wings in low season and bringing them back safely.

  • Written water safety plan
  • Check sheets and logbooks
  • Responsible-person training
  • Quarterly or six-monthly review visits
  • Independent sampling at TEST TECH (ISO 11731:2017), IMC Thai (AS 3896:2017) or a Department of Medical Sciences Regional Medical Sciences Center (CDC-based method)
What the plan contains
Survey kitTop view of the survey kit laid flat: an aluminium clipboard with a logbook sheet whose table has a highlighted target column and a row for control point CP-02, a pen along the clipboard edge, a DPD photometer whose display reads mg/L, a digital probe thermometer whose display reads °C, and a sample bottle with a label band and a water level.2CP-02mg/L°CSurvey kit: DPD photometer,thermometer, sample bottle, logbook
Fig. 3 · Survey kit.

Sectors and countries

Who we work with

Thailand first; Vietnam, Malaysia, Singapore, Indonesia and the rest of Southeast Asia on request.

  • Hotels and resorts

    Tour-operator audits, brand standards, seasonal closures and the guest who falls ill after checking out.

  • Hospitals and clinics

    Immunocompromised patients, long pipe runs, warm water everywhere. Water safety plans for accreditation.

  • Offices, malls and cooling towers

    Registers, written schemes and checks for cooling towers and the water systems around them.

  • Factories and industrial sites

    Process cooling, evaporative condensers and welfare facilities on one site, assessed together.

  • Condominiums and serviced apartments

    Roof tanks, stagnant units and shared hot water. A plan juristic persons and managers can run.

Four frameworks

Written for the standards your auditors use

There is no single Legionella law in Thailand, so each property is judged by whoever audits it.

We map the assessment to the framework that applies to you and say so on the cover.

FrameworkWho asks for itWhat it expects
Thai Department of Health guideline; GREEN Health Hotel; 3C Clean HotelProvincial health offices, Regional Medical Sciences Centers, Thai-owned hotelsWater management plan, responsible officer, hot water generated above 60 °C and above 50 °C at the tap, free chlorine of at least 0.2 mg/L checked daily, six-monthly sampling, records
ABTA guide, European 15-point plan, ECDC accommodation checklistTUI and other European tour operators and their auditorsDocumented prevention plan, trained responsible person, testing records, seasonal clean and disinfection, flushing of unoccupied rooms, spa-pool records
ASHRAE 188 water management programme; WHO water safety planInternational hotel brands, hospitals seeking accreditationProgramme team, system inventory and flow diagrams, hazard analysis, control measures, monitoring, verification, documentation
BS 8580-1 and HSG274UK operators, insurers and claimant solicitorsCompetent risk assessment, written scheme, control limits (60 °C stored, 50 °C at outlets, cold below 20 °C), action levels and record keeping

Assessments follow the BS 8580-1 / HSG274 method, WHO Water Safety Plan principles and the ECDC/EWGLI guidance used by European tour operators.

After a March 2025 investigation at a Phuket hotel, the Department of Disease Control recommended that sampling be done by someone other than the maintenance contractor. That is the role we fill.

How our approach differs

Four steps

How it works

  1. Site survey

    On site with your chief engineer, for as long as the size of the property needs. Every tank, heater, loop, tower, spa and little-used outlet, with temperatures and chlorine measured where the risk sits.

  2. Assessment report

    Schematics, a scored risk register and an action plan ranked by urgency and cost. Delivered within five working days.

  3. Written scheme and training

    Control limits, check frequencies and logbooks for your team, and a half-day session for the person who will be responsible.

  4. Monitoring and review

    Quarterly or six-monthly visits, independent sampling at TEST TECH (ISO 11731:2017), IMC Thai (AS 3896:2017) or a Department of Medical Sciences Regional Medical Sciences Center (CDC-based method), and a re-assessment after refurbishment, closure or an incident.

The assessor

Who you are dealing with

Envirisk Asia is the Southeast Asian arm of Envirisk, a UK water hygiene company and Legionella Control Association member. Ken carried out and reviewed Legionella risk assessments across the UK for ten years before moving to Bangkok. He does the surveys himself.

Envirisk Asia is a trading name of KLM Hospitality Group Co., Ltd., registered in Thailand.

More about us

Trading name
Envirisk Asia
Legal entity
KLM Hospitality Group Co., Ltd.
Registration
0105567191609
Office
502/270 Soi Loet Kaeo, Din Daeng, Bangkok 10400, Thailand

Next step

Get a quote for your property

Tell us the property type, where it is, how many rooms and whether it has cooling towers. We reply with a price and the earliest survey date.

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